Shipping Policy

Shipping Policy

If you order from within Gauteng, you receive free delivery on purchases of R350 and above.

Shipping by courier:

  • Gauteng – Free delivery on purchases of R350 and above 
  • Gauteng – R40.00 for any purchases below R350
  • Limpopo – R45.00 
  • Northern Cape – R65.00
  • Western Cape – R65.00
  • North West – R45.00
  • KwaZulu-Natal – R45.00
  • Free State – R45.00
  • Mpumalanga – R45.00
  • Eastern Cape – R65.00

You will receive an email confirming your order as well as a tracking number. Once the courier company collects, and your order is on delivery, you can refer to our delivery schedule to check estimated times. 

Unfortunately, we rely on other delivery services, such as courier companies or the post office. As it is not an ideal world there may be slight delays on the shipping option you select. Give us an extra day and then contact us on: onlineorders@totembags.co.za. We will track your parcel and update you on when you should receive it. 

Sure, no problem. Drop us an email or call us to arrange your special collection. The funds do need to reflect in our account when paying via EFT, prior to collection though.

We can most certainly, please contact info@totembags.co.za to determine location and shipping rates.

Delivery Schedule

Transit Times: (Once order is packed)

  • To Gauteng: 2 - 4 working days
  • To Main Centers: 3 - 5 working days
  • To Regional Areas: 3 - 6 working days
  • To Remote Areas: 5 - 8 working days

Note: These delivery times are estimations; our large range makes it difficult to guarantee exact delivery times. For a more accurate delivery time on a specific order, please email us on onlineorders@totembags.co.za

Our couriers generally deliver from Monday to Friday between 08h00 - 12h00 and 14h00 - 17h00.

Unfortunately not. We are however working on expanding our offering.